WorkServer FAQ

The following is a list of frequently-asked questions about the WorkServer. If you have a question about the WorkServer and weren't able to find the answer in the White Paper,  Brochure or Technical Specifications sections, maybe you can find it here. For more information, you can join the WorkServer mailing list and/or contact us directly.

Frequently-Asked Questions about the WorkServer

Standards & Testing

  1. What is NEBS?
  2. What is the difference between NEBS compliance and NEBS certification?
  3. Why is NEBS certification important?

Size

  1. How deep is the WorkServer?
  2. How tall is the WorkServer?
  3. Why is everything measured in metric units?

Modules

  1. Is there anything special about the Sun SPARCengines used in the WorkServer CPU Module?
  2. Does the WorkServer support processors other than Sun SPARCs?
  3. What is the maximum amount of memory supported in the CPU Module?
  4. Will the new Ultra CPUs affect the form factor of the CPU Module?
  5. What types of tape are available in the Media Array Module?
  6. Are the individual Media Carriers in the Media Array Module hot-pluggable?
  7. How can the capacity of the RAID be expanded?
  8. What levels of RAID do you support?
  9. Is the RAID Module provided with non-volatile RAM?
  10. Does the RAID Module have a backup battery?
  11. What is the Intelligent Power Supply used for?
  12. Who manufactures the asynchronous serial communications controller used in the WorkServer?
  13. What is a SCSI Switch and why do I need it?
  14. How many SBus slots are provided by the SBus Expander?
  15. Does is matter where the SBus cards are placed?

Power

  1. Why does the WorkServer use -48 VDC power?
  2. Can the WorkServer use any other kind of power?

The Midplane

  1. Why is it called a Midplane, and not a Backplane?
  2. How many connections can the Midplane handle?
  3. Why can the Midplane segmented into two "halves"?
  4. Is crosstalk a problem between connections?

The Intelligent Maintenance Network

  1. What is the bandwidth of the IMN?
  2. What if the IMN fails?

Cooling

  1. Can loss of airflow be detected?
  2. Is it possible to know if the WorkServer is overheating?
  3. Is the temperature sensing done in real time?
  4. Where are the temperature sensors located?
  5. How do unused slots affect airflow?
  6. Are the Fan Units provided with dual-feed power?
  7. Are the Fan Units attached to the Intelligent Maintenance Network?


Standards & Testing

  1. What is NEBS?
    NEBS, which stands for Network Equipment-Building System, is a set of requirements for the physical protection of telecommunications equipment in a telecommunications network. Detailed in Bellcore Document Number GR-63-CORE, NEBS environmental criteria include temperature & humidity; fire resistance; equipment handling; earthquake, office, and transportation vibration; airborne contaminants; acoustic noise; and illumination; while spatial criteria include systems and associated cable distribution systems, distributing and interconnecting frames, power equipment, operations support systems, and cable entrance facilities.
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  2. What is the difference between NEBS compliance and NEBS certification?
    Equipment that is NEBS compliant has been built to satisfy NEBS requirements. However, equipment that is NEBS certified has gone through the actual NEBS testing process and been approved. This includes the infamous Shake 'N Bake and the destructive flammability tests.
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  3. Why is NEBS certification important?
    NEBS is required for all equipment deployed in the Central Office environment - all the switch rooms around the country at AT&T, GTE, the RBOCs, and other telecommunications companies. Many companies design for NEBS compliancy, but few go through the trouble and expense of finding out if their system actually meets the standard. The WorkServer's certification guarantees that it will operate safely and reliably alongside the rest of your telecommunications equipment investments. In addition, as deregulation opens the Central Office to new competitive service and access providers, NEBS will become more and more important to the burgeoning telco industry.
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Size

  1. How deep is the WorkServer?
    The Shelf Unit is 400 mm deep, which includes 100 mm of space reserved for cabling in the rear.
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  2. How tall is the WorkServer?
    The WorkServer is rackmounted in standard computer center or telecommunications racks. One Shelf Unit takes up 19.25" vertical space and one Fan Unit takes up 10.5".
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  3. Why is everything measured in metric units?
    The WorkServer uses an all-metric standard in order to comply with current Bellcore standards and for simple deployment worldwide.
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Modules

  1. Is there anything special about the Sun SPARCengines used in the WorkServer CPU Module?
    What is special about them is that they aren't special in any way - they are standard SPARCengines, meaning that any application that runs on a Sun will work on the WorkServer. What is special is the funtionality outside the SPARCengine. This includes the -48VDC dual-feed power supply, the Intelligent Maintenance Network, and the modular design to simplify OAM&P procedures.
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  2. Does the WorkServer support processors other than Sun SPARCs?
    Yes, the WorkServer also supports ROSS HyperSPARC processors, as well as any third-party MBus modules which work in standard Sun workstations.
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  3. What is the maximum amount of memory supported in the CPU Module?
    The SPARC 5 CPU Module can support 256 MB of RAM, the SPARC 20 supports 512 MB, and the UltraSPARC CPU Module can have up to 1 GB RAM.
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  4. Will the new Ultra CPUs affect the form factor of the CPU Module?
    The Ultra 1 fits in 5 slots as does the Ultra 2, so if you require upgradeability to the Ultra Family, you will need to allocate space for a 5-slot CPU module.
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  5. What types of tape are available in the Media Array Module?
    The Media Array Module can accomodate any 3.5 inch media device. For tape storage, this would include 4mm DAT drives as well as 1/4 inch Qik drives.
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  6. Are the individual Media Carriers in the Media Array Module hot-pluggable?
    Yes, from both the 3x3 and 5+3 Media Array Modules, the individual Media Carriers (each containing a DAT drive, floppy disk, CD-ROM, etc.) can be removed without bringing down either the Media Array Module or the WorkServer itself.
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  7. How can the capacity of the RAID be expanded?
    With additional modules, you can add more disk space, or add another RAID controller.
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  8. What levels of RAID do you support?
    The RAID controller supports RAID levels 0 (striping), 1 (mirroring), 1+0 (striping plus mirroring), 4 (striping with dedicated error correction drive), and 5 (striping with striped error correction).
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  9. Is the RAID Module provided with non-volatile RAM?
    No. (See next question!)
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  10. Does the RAID Module have a backup battery?
    No, because flammability tests are part of the NEBS certification, and batteries react poorly with fire. However, like all WorkServer modules, the RAID is supplied with dual-feed power, so independent battery backup is not necessary when used with standard Central Office A/B power feeds.
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  11. What is the Intelligent Power Supply used for?
    The Intelligent Power Supply can be used to power anything you need to connect to the WorkServer that requires a DC power input of less that 20V. This might include laptop computers, modems, printers, or other peripheral devices.
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  12. Who manufactures the asynchronous serial communications controller used in the WorkServer?
    The asynchronous serial communications controller found in the WorkServer is GNP Computers' own SerialSmart. For more information, please see the SerialSmart section of our web site.
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  13. What is a SCSI Switch and why do I need it?
    The SCSI Switch is a device which can be used to provide redundant host access to multiple SCSI devices so that in case of device or host failure, the SCSI devices can still be accessed. This means that even if the Sun which is controlling the disk drive experiences a fatal failure, another Sun could still access the drive to retrieve stored data.
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  14. How many SBus slots are provided by the SBus Expander?
    The SBus Expander is a 1-for-6 expander, which effectively provides 5 additional SBus slots.
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  15. Does is matter where the SBus cards are placed?
    Generally, no; however, some vendors' SBus cards may require a certain placement.
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Power

  1. Why does the WorkServer use -48 VDC power?
    Central Offices and switch rooms around the globe use dual-feed -48 VDC power, and the WorkServer was designed to work in the Central Office. This allows the WorkServer to take advantage of the added reliability of the Central Office power supply and battery backup.
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  2. Can the WorkServer use any other kind of power?
    Yes, the WorkServer also runs under 60V power, and AC power options will be added in the future.
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The Midplane

  1. Why is it called a Midplane, and not a Backplane?
    We wanted to highlight the special capabilities of the Midplane, which are significantly different from typical backplanes. What's different is that the Midplane is a passive system for routing all types of data. Most backplanes have fixed-bandwidth active systems of specific data channels with predetermined routing and capacity. With the Midplane, the WorkServer allows nearly any number of data interconnects between modules, using asynchronous serial, video (RGB, NTSC, etc.), CDDI, Datakit, T1/E1, etc. Anything that runs over copper wire can run across the Midplane. This means there is no inherent upper limit on the bandwidth of the Midplane interconnects. Since the Midplane provides the important function of routing front-panel signals and does it in such a unique fashion compared to most of today's backplane technology, we felt it was important to call our Midplane something different.
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  2. How many connections can the Midplane handle?
    THERE ARE OVER 600 PINS AVAILABLE ON THE MIDPLANE. Each of these pins can be used for any data signal&emdash;input or output&emdash;for each module.
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  3. Why can the Midplane segmented into two "halves"?
    The two halves of the Midplane can be electrically isolated and independently hot-replaced. This allows one of the halves to be removed without affecting operations of the other half. This is important for repairs of major items that require extended repair intervals. The Midplane contains only passive components, so it's unlikely that the Midplane will be the source of system failures, but in the extreme case where one does need repair, the split Midplane design allows you to perform those repairs without shutting down the other half of the system.
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  4. Is crosstalk a problem between connections?
    No, all Midplane connects are guarded by ground traces.
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The Intelligent Maintenance Network

  1. What is the bandwidth of the IMN?
    The IMN runs at 178 kbps/second with the standard configuration. Options can enable the IMN to operate at up to 10 Mbps.
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  2. What if the IMN fails?
    If a Maintenance Node (a neuron processor) on a Module fails, that Module will be brought down; however, neither the other Modules nor the IMN itself will be compromised. Failure of the network itself is unlikely and would generally indicate a serious global problem such as loss of power from both power feeds or a short across the Midplane. However, should the network fail for some other non-global reason, the rest of the WorkServer system would continue to function.
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Cooling

  1. Can loss of airflow be detected?
    Not explicitly; however, if any fan drops below 80% of its normal operating speed, an alarm is posted via the IMN.
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  2. Is it possible to know if the WorkServer is overheating?
    The WorkServer is equipped with temperature sensors. A loss of airflow will typically result in a rise in temperature, which will be detected by the temperature sensors and set off the over-temperature alarm indicating alarm status on the front-panel and posting an alarm via the IMN.
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  3. Is the temperature sensing done in real time?
    Yes, it is polled-response, meaning that the Maintenance Computer asks the sensors for real-time data at specific intervals.
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  4. Where are the temperature sensors located?
    They are currently attached to the heat sink of the CPU's MBus module. However, there are two probes in the CPU Module and they can be mounted on any part of the module.
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  5. How do unused slots affect airflow?
    Empty slots are baffled to maintain airflow.
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  6. Are the Fan Units provided with dual-feed power?
    Yes, like all WorkServer components, the Fan Units are supplied by dual-feed, -48 VDC power. However, the fans do not require power supplies. They operate directly from dual-feed -48VDC.
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  7. Are the Fan Units attached to the Intelligent Maintenance Network?
    Yes. Every component of the WorkServer is part of the IMN. The IMN constantly monitors the speed and power supply of the Fan Unit, and will raise an alarm if a fan falls below 80% of normal operating speed.
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